If your request concerns general product information, use and care details, consumer policy or repair, we invite you to first of all consult our Frequently Asked Questions, Use & Care and Guarantee sections.


Non UK/ROI residents - please visit www.tefal.com


You can contact us using a simple webform to create a case, please select the topic related to your enquiry. Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:-

For your information our Customer Relations opening hours are:

Monday to Friday 8.00am to 5.00pm


Telephone Helplines are open Monday to Friday
10.00am to 4.00pm:


UK – 0345 602 1454

ROI – 01 677 4003

Our address is:

Groupe SEB UK Ltd

Relations Department

Riverside House

Riverside Walk

Windsor

Berkshire

SL4 1NA